Common Questions
- I need help! How do I contact you?
- I requested a withdrawal, but it’s not showing up yet. What’s going on?
- Can I cancel or reverse a transaction?
- How long does it take for me to transfer the balance in my Vibrant wallet to my bank account?
- Why is my balance changing? I did not send or receive any transactions.
- What is a backup phrase?
About Vibrant
- Is Vibrant a bank?
- I’ve logged out / deleted and reinstalled the app! How do I recover my account?
- Can I use the Vibrant app without a phone?
- Who is Lobstr?
- I need help! How do I contact you?
- What is XLM?
How to add money & transact
- Can I send digital assets to other countries with Vibrant?
- Can I withdraw USD to my Argentinean Bank Account?
- Where can I review my transactions?
- It’s been over 24 hours and my money hasn’t come. What do I do?
- Can I cancel or reverse a transaction?
- How do I change the reference currency on the app?