Why can’t I find a specific service in the app?

If you’re having trouble finding a specific service in the Vibrant app, there could be a few reasons. Here are some common issues and solutions to help you locate the service you need.

• Check if you've already paid the bill: Some companies do not allow access to bill information once it has been paid. Check your payment history in your Transaction History to see if the bill has already been processed.
• Review the due date: Certain companies may not accept payments for overdue bills through the app. Verify that your bill is not past its due date.
• Confirm service availability: Vibrant supports payments for thousands of services. Ensure that the service you are trying to pay is available in the app by entering the service details. If the service is not listed, it might not be supported at this time.